Return Policy

Return Policy

All returns must be postmarked within 30 days of purchase date. All returned items must be in new and unused conditions with original tags and labels attached.

RETURN PROCESS:

To return item, place it securely in original packaging, including proof of purchase and mail to following address:

Mantra Gold Coatings
K-34, Sector 1, 10 th Street,
Ambattur Industrial Estate,
Chennai, Tamilnadu,
India. ZIP – 600058

Please note that you will be responsible for all shipping charges. But on receipt of item, the amount shall be refunded along with original amount to be credited. We strongly recommend the use of a traceable system to mail the item.

REFUNDS AND EXCHANGES:

After receiving your return and inspecting the said items, we will process return or Exchange. Please allow at least 5-7 business days for your refunds, from our receipt of the package. In case of Exchanges, please allow up to 10 business days. We will notify you by Email once the process has been completed.

EXCEPTIONS:

For defective or damaged products kindly contact our customer care number. Please note: Cancellation of the order is valid only from actual placement of order till shipping from Mantra gold Coatings. Once it is shipped, kindly be advised that you accept the product and return it as per Return policy. The refund amount will be credited directly to your bank account associated with Mantra Account

QUESTIONS:

If you have any queries , kindly contact us at +919884202400

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